Refund Policy

At srexporter, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!

1. Returns
We accept returns within 7 days of receiving your order. To be eligible for a return, items must be:

  • Unused and in their original condition

  • In the original packaging

  • Accompanied by proof of purchase (such as your order number)

2. Refunds
Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original payment method within 7–10 business days.

3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at srexporter18@gmail.com or call us at +91 9153576711.

4. Non-Refundable Items
Certain items cannot be refunded, including:

  • Gift cards

  • Downloadable digital products

  • Clearance or final sale items

5. Shipping Costs
Shipping costs for returns are non-refundable. You will be responsible for return shipping costs unless the item is defective or incorrect.

Contact Us
To request a return or if you have any questions about our refund policy, please contact us:
📞 +91 9153576711
📧 srexporter18@gmail.com
📍 Road No 10, East Mahavir Colony, Beur, Patna, Bihar – 800002, India

Thank you for shopping with srexporter!